Privacy policy

Last updated: October 17, 2026

At Kristal Kare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you visit or purchase from Kristal Kare, we may collect the following information:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.
  • Order information: Products purchased, order details, payment status, and transaction-related information.
  • Device information: Your IP address, browser type, device details, and certain website usage information.
  • Customer communications: Information you provide when contacting us for support, feedback, or other inquiries.

Payment information is processed through the payment providers available at checkout. We do not intend to store complete payment card details on our own systems.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders and payments.
  • Arrange shipping and provide order updates.
  • Respond to questions and provide customer support.
  • Process returns, refunds, and exchanges in accordance with our policies.
  • Improve our website, products, and shopping experience.
  • Detect and prevent fraud, unauthorized transactions, and security issues.
  • Comply with applicable legal obligations.
  • Send promotional emails or messages where permitted by law and, when required, with your consent.

3. How We Share Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Shopify, which provides our online store platform.
  • Payment processors that securely process transactions.
  • Shipping carriers and fulfillment providers that deliver orders.
  • Website analytics, security, and customer support service providers.
  • Government authorities or other parties when legally required or necessary to protect our rights.

We do not sell your personal information for money. Where applicable law defines certain advertising or data-sharing activities as a sale or sharing of personal information, we will honor the rights and choices available to you under that law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve your experience. Shopify and certain service providers may also use these technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, resolve disputes, maintain business records, and comply with applicable laws.

We use reasonable measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing activities.

You may also be able to opt out of marketing communications by using the unsubscribe link in a promotional email or contacting us directly.

To make a privacy request, contact us using the details below. We may need to verify your identity before processing certain requests.

7. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children who are not permitted to use the service under applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Kristal Kare
Address: 4028 Warwick Pl, Anchorage, AK 99508, United States
Email: Support@kristalkare.com
Phone: +1 907-250-8178