Shipping policy

Last updated: October 17, 2026

At Kristal Kare, we aim to deliver your orders safely and promptly. This Shipping Policy explains our shipping coverage, delivery estimates, and order fulfillment procedures.

1. Shipping Locations

Kristal Kare ships orders throughout the United States.

2. Shipping and Delivery Times

Our estimated delivery time is 3–5 business days after your order has been shipped.

Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside our control.

Order processing time may vary. If an order requires additional processing time, we will communicate relevant updates when appropriate.

3. Shipping Charges

10$ Flat shipping on all over the USA

4. Order Tracking

When tracking information is available, we may provide a shipping confirmation email containing tracking details. Please allow the shipping carrier time to update tracking information after dispatch.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at Support@kristalkare.com. We cannot guarantee that an order can be changed once it has been processed or shipped.

Additional charges or delays may occur if a shipment must be redirected or corrected.

6. Delayed or Missing Packages

If your order has not arrived within the estimated delivery window, please contact us so we can help investigate its status.

Delivery delays may occur due to carrier disruptions, severe weather, holidays, or other unforeseen circumstances. If your tracking information indicates that a package was delivered but you cannot locate it, please check with household members, neighbors, or the shipping carrier and contact us for assistance.

7. Damaged Shipments

If your order arrives damaged, please contact us promptly and provide your order number, a description of the damage, and photographs of the item and packaging when available. We will review the issue and explain the available resolution.

Your statutory consumer rights are not limited by this policy.

8. Contact Us

For shipping questions or assistance with an order, contact:

Kristal Kare
Address: 4028 Warwick Pl, Anchorage, AK 99508, United States
Email: Support@kristalkare.com
Phone: +1 907-250-8178