Terms of service
Last updated: October 17, 2026
Welcome to Kristal Kare. These Terms of Service govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to these terms. Please read them carefully before using our store.
1. General Conditions
By using this website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.
You agree not to use our website or products for any unlawful purpose or in violation of applicable laws and regulations.
We reserve the right to refuse service, cancel orders, or restrict access where legally justified, including in cases of suspected fraud or misuse.
2. Online Store
Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services to customers.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for keeping your account credentials secure and for activity conducted through your account, subject to applicable law.
3. Products and Descriptions
We make reasonable efforts to display our products, descriptions, and images accurately. However, colors and appearances may vary depending on your screen, device, lighting, or other factors.
We do not guarantee that every product description, image, or other website content will always be entirely error-free. If a material error is identified, we will take appropriate steps to correct it.
Product availability may change without notice. We will handle unavailable products and affected orders in accordance with applicable law.
4. Pricing and Payments
All prices and applicable charges will be displayed on our website or at checkout. Prices, promotions, and product availability may change without prior notice, subject to applicable law and any terms already applicable to a completed order.
Payment must be completed through the payment methods offered at checkout.
We reserve the right to investigate or cancel orders affected by pricing errors, suspected fraud, or unauthorized transactions, as permitted by law. If payment has already been collected for an order we cancel, any required refund will be processed accordingly.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to decline or cancel an order where permitted by law, including when a product is unavailable, a payment cannot be authorized, or an order appears fraudulent. If we cancel an order for which payment has been collected, we will arrange any required refund.
6. Shipping and Delivery
Kristal Kare ships throughout the United States.
Our estimated delivery time is 3–5 business days after shipment. Actual delivery times may vary due to processing requirements, carrier delays, weather, holidays, and other circumstances.
For further details, please review our Shipping Policy.
7. Returns and Refunds
Return requests must generally be submitted within 7 days of receiving your order, subject to our Return and Refund Policy.
Eligibility requirements, return procedures, shipping costs, and refund arrangements are explained in that policy.
Nothing in these terms limits consumer rights that cannot legally be waived.
8. Intellectual Property
Unless otherwise stated, the content on our website, including text, graphics, logos, product images, design elements, and other materials, is owned by Kristal Kare or used with permission.
You may not copy, reproduce, distribute, modify, or commercially exploit our website content without appropriate authorization, except as permitted by applicable law.
9. Prohibited Uses
You agree not to use our website to:
- Violate applicable laws or regulations.
- Engage in fraud, scams, or other deceptive activities.
- Interfere with the website's security or normal operation.
- Attempt to access restricted systems or another user's information without authorization.
- Upload or transmit malicious code.
- Infringe the intellectual property or other legal rights of others.
We may take appropriate action if these terms are violated.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties.
We are not responsible for the content, policies, or practices of independent third-party websites. Your use of those services may be subject to their own terms and policies.
11. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, our website and services are provided on an available basis, and we do not guarantee uninterrupted or error-free operation.
To the extent permitted by law, Kristal Kare will not be liable for indirect or consequential losses arising from the use of our website or services.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these terms or the rights of others.
This provision does not apply to the extent a claim results from our own acts or omissions for which we are legally responsible.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy for further details.
14. Changes to These Terms
We may update these Terms of Service from time to time. Revised terms will be posted on this page with an updated revision date.
Changes will apply as permitted by applicable law. Your continued use of the website after updated terms are posted constitutes acceptance of those changes where such acceptance is legally effective.
15. Governing Law
These Terms of Service are subject to applicable laws and regulations. Any disputes will be handled by the courts or other authorities with appropriate jurisdiction, subject to mandatory consumer protection laws and other applicable legal requirements.
16. Contact Information
If you have questions about these Terms of Service, contact us at:
Kristal Kare
Address: 4028 Warwick Pl, Anchorage, AK 99508, United States
Email: Support@kristalkare.com
Phone: +1 907-250-8178